🇨🇳 中文（简体）
- Cobre 简介
- 网络门户
- 开发者
- API 指南
- API Explorer
- 平台目录
- 测试 API
- 报告格式
- 通知布局
- Schemas
- Counterparties
- Colombia
- PayOut
- Counterparty | Create Metadata Type Cobre Balance (CO)
- Counterparty | Response Metadata Type Cobre Balance (CO)
- Counterparty | Create Metadata Type Breb Key (CO)
- Counterparty | Response Metadata Type Breb Key (CO)
- Counterparty | Create Metadata Type QR (CO)
- Counterparty | Response Metadata Type QR (CO)
- Counterparty | Create Metadata Type CC (CO)
- Counterparty | Create Metadata Type CH (CO)
- Counterparty | Create Metadata Type DP (CO)
- Counterparty | Response Metadata Type CC (CO)
- Counterparty | Response Metadata Type CH (CO)
- Counterparty | Response Metadata Type DP (CO)
- PayIn
- Secondary Counterparty
- Direct Debit
- Counterparty | Create Request (CO)
- Counterparty | Create Response (CO)
- PayOut
- Mexico
- Global
- USA
- Counterparty | List All Items
- Colombia
- Transactions
- Global
- Colombia
- Debit
- Credit
- Transaction | Credit Direct Debit (CO) (dd_credit)
- Transaction | Rejected Breb (breb_rejected)
- Transaction | Credit Top Up (CO) (col_top_up_credit)
- Transaction | Credit FI (CO) (col_credit)
- Transaction | Credit Cobre Balance (CO) (col_cb_credit)
- Transaction | Credit r2p (r2p_credit)
- Transaction | Credit Breb (CO) (breb_credit)
- Transaction | Credit r2p Breb (CO) (r2p_breb_credit)
- Transaction | Connect Obtain (CO)
- Transaction | Cobre Balance Obtain (CO)
- Mexico
- Transactions | Cobre Balance List All Items
- Transaction | Adjustment Credit
- Transaction | Adjustment Debit
- Transaction | Credit Misc
- Transaction | Debit Misc
- Authentication
- Cobre Keys
- Money Movements
- Approvals
- Mexico
- Colombia
- PayOut
- Money Movement | Create Metadata Type Fast Pay
- Money Movement | Create Metadata Type Bre-B
- Money Movement | Create Metadata Type ACH
- Money Movement | Response Metadata Type ACH
- Money Movement | Response Metadata Type Fast Pay
- Money Movement | Response Metadata Type Bre-B
- Money Movement | Response Metadata Type Bre-B Split
- PayIn
- Money Movement Direct Link | Create Metadata Rail PSE
- Money Movement Direct Link | Create Metadata Rail r2p Breb
- Money Movement Direct Link | Response Metadata Rail r2p Breb
- Money Movement Direct Link | Response Metadata Rail PSE
- Money Movement Direct Link | Response Metadata Rail Bancolombia
- Money Movement Direct Link | Response Metadata Rail Nequi
- Direct Debit
- PayOut
- Global
- Money Movement | List All Items
- Money Movement | Create Response
- Accounts
- Account Verification
- Mexico
- Colombia
- Account Verification Response Metadata Type col_key_details_1
- Account Verification Create Metadata Type col_key_details_1
- Account Verification Create Metadata Type col_key_ownership_1
- Account Verification Response Metadata Type col_key_ownership_1
- Account Verification Create Metadata Type col_key_ownership_2
- Account Verification Create Response
- Account Verifications List All Items
- Account References
- Daily Balance
- Cobre Balances and Connect Accounts
- Account Verification
- Bulk Money Movement
- Money Movement Scheduler
- Checkout
- Notifications
- Evidence Request
- Cross Border
- Reports
- Error Model
- Report Scheduler
- Alerts
- Counterparties
问题排查与支持
通过门户获取支持#
从特定资源页面提交工单#
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提交常规支持工单#
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通过电子邮件获取支持#
跟踪工单进度#
快速参考#
| 支持渠道 | 最适用场景 | 自动包含的信息 |
|---|---|---|
| 从资源详情页提交工单 | 特定交易、支付或账户相关问题 | 资源 ID、账户信息 |
| 门户常规工单 | 平台问题、功能建议、账户查询 | 账户信息 |
| 电子邮件（soporte@cobre.co） | 无法访问门户时 | 无——需手动填写所有详细信息 |
需要更多帮助？#
Modified at 2026-05-20 19:17:45