🇪🇸 Español
Diccionario de Errores
Formato de los errores
{
"code":"G001"
"description":"Error general. Por favor, inténtelo de nuevo."
}Catálogos
| Category | Code | Description |
|---|---|---|
| General | G001 | General error. Please try again. |
| General | G002 | The processing has failed as an invalid parameter has been added. Please remove the $parameter$ and try again. |
| General | G003 | The selected page does not exist. You have requested a page that it is out of bounds for the list. Please provide a page_number that is within the size of the list. |
| General | G004 | The format of some of the parameters are not correct. The $paramenter$ should be of type $type$. Correct the format and try again. |
| General | G005 | The feature that you are trying to use is not active for this client. Please contact your Key Account Manager representative for more information. |
| General | G006 | Retrieval failed because the parameter limit was exceeded. The maximum allowed is 60 and the request included ''. Please review the request and try again. |
| Category | Code | Description |
|---|---|---|
| Authentication | AU001 | The authentication process failed as no user_id was added in the request. Please add the user_id to authenticate correctly. |
| Authentication | AU002 | The authentication process failed as no secret was added in the request. Please add the secret to authenticate correctly. |
| Authentication | AU003 | The authentication process failed as an additional field $field$ was found in the request. Please remove the $field$ field to authenticate correctly. |
| Authentication | AU004 | The authentication process failed as the request JSON body is malformed. Please validate the JSON structure sent and try again. |
| Category | Code | Description |
|---|---|---|
| Accounts | ACC000 | Please verify the request to correctly send the petition again |
| Accounts | ACC001 | Account connection failed. The provided metatada does not met the requirements for provider and action . Please verify the request to correctly send the petition again |
| Accounts | ACC002 | Account connection failed. The given is incorrect. Please verify the request to correctly send the petition again |
| Accounts | ACC003 | Account connection failed. The provided is incorrect. Please make sure the account type is valid and exists. |
| Accounts | ACC004 | Account connection failed. The $missing_parameter$ is missing in the metadata. Please provide a valid $missing_parameter$. |
| Accounts | ACC005 | Account connection failed. The $action$ is incorrect. Please provide a valid $action$. |
| Accounts | ACC006 | Account connection failed.The provided account number is not valid. The account should have a $provider_id$ provider format of $#_of_digits$ digits. (🚧 in construction) |
| Accounts | ACC007 | Account connection failed.The provided account number is not valid. The account should have a format of at least $#_of_digits$ digits.(🚧 in construction) |
| Accounts | ACC008 | Account connection failed. The $provider_id$ provider does not allow the identification $account_holder_id_type$. Please use an allowed value and try again.(🚧 in construction) |
| Accounts | ACC009 | Account connection failed. The $account_holder_id_type$ account holder id type should have $#_of_digits$ digits and no special characters.(🚧 in construction) |
| Accounts | ACC010 | Account connection failed. The alias should have a maximum of 256 characters.(🚧 in construction) |
| Accounts | ACC011 | Account creation failed. The given $primary_account$ primary account does not exist or is not valid. Please validate that the account type is valid and it exists. |
| Accounts | ACC012 | Account creation failed. The geo of the $primary_account$ primary account does not match the geo of Cobre Balance. Please verify and try again. |
| Accounts | ACC013 | Account creation failed. The given primary account is not valid because it is already a secondary account. Please link a different account and try again. |
| Category | Code | Description |
|---|---|---|
| Move Money | MM000 | The Money Movement request failed. |
| Move Money | MM001 | The Money Movement request failed as no $parameter$ was added in the request. Please add the $parameter$ parameter to initiate the money movement operation correctly. |
| Move Money | MM002 | The money movement request failed. The given $destination_id$ is invalid. Please make sure the destination_id is valid and exists. |
| Move Money | MM005 | The Money Movement request has failed. The amount entered cannot be negative or smaller than zero. Please add an amount equal or greater to 1 to process correctly the money movement. |
| Move Money | MM006 | The Money Movement request has failed. The destination object of type CLABE is not correctly formatted. The Destination object of type clabe, should include the following parameters: Account_type, account_number, counterparty_fullname, counterparty_id_type, counterparty_id_number |
| Move Money | MM007 | The Money Movement request has failed. The destination object of type $TYPE_OF_CP$ is not correctly formatted. The account number should have a $TYPE_OF_CP$ format of $#_of_digits$ digits. |
| Move Money | MM008 | The Money Movement request has failed. The source and destination parameters cannot be the same. Initiate a new Money Movement request with different source and destination parameters |
| Move Money | MM009 | The Money Movement request has failed. The provided idempotency parameter does not have the required length. Please provide an idempotency value of 9 or more characters. |
| Move Money | MM010 | The Money Movement request has failed. The provided source and destination should be a valid combination. Please add a valid combination of source and destination. |
| Move Money | MM011 | The Money Movement request has failed. The provided description in the metada excess the size of the field. Please add a valid description. |
| Move Money | MM012 | The Money Movement request has failed. The provided destination_id is not valid or does not exist. Please add a valid destination. |
| Move Money | MM013 | The Money Movement request has failed. The provided reference in the metadata excess the size of the field. Please add a valid reference. |
| Move Money | MM015 | The Money movement request failed. The url provided is invalid. Please make sure that the link is starts with "https://" or "http://". |
| Move Money | MM016 | The Money movement request failed. One or more r2p methods are incorrect or missing. Please make sure that the r2p methods are valid and try again. |
| Move Money | MM017 | The money movement request failed. The provided expiration_date is invalid. Please ensure that the expiration_date is in the correct format (YYYY-MM-DDTHH:MM), set to a future date, and does not exceed 90 days from the requested time and date. |
| Move Money | MM018 | The Money movement request failed. The fx_quote provided is expired. |
| Move Money | MM019 | The Money movement request failed. The pse_bank_code provided is not valid. Please make sure pse_bank_code is valid and exists. |
| Move Money | MM020 | The Money movement request failed. There was a problem creating the r2p_link. Please try again |
| Move Money | MM021 | The money movement request failed. The given $source_id$ is invalid. Please make sure the source_id is valid and exists. |
| Move Money | MM022 | The money movement request failed. The $account_id $ is not authorized to debit the $counterparty_id$. Please make sure the registration is completed and try again |
| Move Money | MM023 | The money movement request failed. The provided $category$ is not valid. Please enter a valid category and try again. |
| Move Money | MM024 | The money movement request failed. The $secondary_counterparty$ is not valid Please provide a valid secondary_counterparty and try again. |
| Move Money | MM025 | The Money Movement request failed. |
| Move Money | MM026 | The money movement request failed. The $description_to_payer/payee$ exceeds 256 characters. Please adjust the field length and try again. |
| Move Money | MM027 | The money movement request failed. The amount exceeds the maximum allowed for this payment rail. Please provide a valid amount and try again. |
| Move Money | MM028 | The money movement request failed. The provided $token$ is not valid. Please enter a valid token and try again. |
| Category | Code | Description |
|---|---|---|
| Subscriptions | SUB000 | Error while processing the subscription. Please try again. |
| Subscriptions | SUB001 | Error processing the subscription. One or many of the provided events are not valid. Please provide a valid list of events and try again. |
| Subscriptions | SUB002 | Error processing the subscription. The provided description exceeds the maximum size of 256 chars. Please provide a valid description and try again. |
| Subscriptions | SUB003 | Error processing the subscription. The provided request object is missing the $parameter$. Please provide all the required parameters to correctly create the subscription. |
| Subscriptions | SUB004 | The subscription was not created. The URL provided does not have the right format. Please review the provided URL and try again. |
| Subscriptions | SUB005 | The subscription was not created. The size of the event_signature_key exceeds the |
| Category | Code | Description |
|---|---|---|
| Reports | REP000 | The processing of the report failed. Please try again. |
| Reports | REP001 | The request to process a report has failed. Please add the $parameter$ parameter to the request body. |
| Reports | REP002 | The request to generate a download link has failed. An invalid report id has been found in the request body. Please fix the requested array of reports and try again. |
| Reports | REP003 | The request to generate a report has failed. An invalid combination of resource and type has been requested. Please review the request and try again. |
| Reports | REP004 | The request to generate a report has failed. The account $parameter$ was not found. Please review the request and try again. |
| Reports | REP005 | The request to generate a report has failed. The provider id $parameter$ and account type $parameter$ are not supported. Please review the request and try again. |
| Reports | REP006 | The request to generate a report has failed. The account id $parameter$ has a missing or invalid $parameter$ and is required for time zone calculation. Please review the account information and try again. |
| Category | Code | Description |
|---|---|---|
| Counterparties | CP000 | Could not create counterparty, please try again. |
| Counterparties | CP001 | The Counterparty was not created. The type of the counterparty is not valid. Please review the type of the counterparty and try again. |
| Counterparties | CP002 | The Counterparty was not created. One or many of the provided fields for the type $type$ are not valid or are missing. Please make sure all the required fields are included and valid. |
| Counterparties | CP003 | The Counterparty was not created. The account number provided is not valid. The account number should have a $TYPE_OF_CP$ format of $#_of_digits$ digits. |
| Counterparties | CP004 | The Counterparty was not created. The provided card number is not valid. The card should have a $TYPE_OF_CP$ format of $#_of_digits$ digits. |
| Counterparties | CP005 | The Counterparty was not created. The $TYPE_OF_CP$ counterparty type does not allow the identification $CP_ID_TYPE$. Please use an allowed value and try again. |
| Counterparties | CP006 | The Counterparty was not created. The counterparty_fullname field does not allow special characters. Please ensure that the counterparty_fullname contains only valid characters and try again |
| Counterparties | CP007 | The Counterparty was not created. The $CP_BENEFICIARY_INSTITUTION$ provided is not valid. Please make sure the beneficiary institution is allowed and try again. |
| Counterparties | CP008 | The Counterparty was not created. The counterparty_id_number field does not allow special characters. Please provide a valid counterparty_id_number and try again. |
| Counterparties | CP009 | The Counterparty was not created. The counterparty_id_number for $CP_ID_TYPE$ should have 9 or 10 digits. Please verify and try again. |
| Counterparties | CP010 | The Counterparty was not created. The email format provided is not allowed. Please provide a valid email address and try again. |
| Counterparties | CP011 | The Counterparty was not created. The phone_number format is incorrect. Please ensure the phone_number starts with a '+' followed by a country code and digits and try again. |
| Counterparties | CP012 | The Counterparty was not created. The counterparty_id_number must be numeric. Please ensure that the counterparty_id_number contains only numbers and try again. |
| Counterparties | CP013 | The Counterparty was not created. The counterparty_date_of_birth should be in YYYYMMDD format. Please ensure that the counterparty_date_of_birth has a correct format and try again. |
| Counterparties | CP014 | The Counterparty was not created. The key_value does not meet the characteristics of any key type. Please enter a valid key and try again. |
| Counterparties | CP015 | The Counterparty was not created. The $field$ field must be a string. Please make sure all the required fields are included and valid. |
| Category | Code | Description |
|---|---|---|
| MM Approval | MMA000 | The money movement decision failed. Please try again. |
| MM Approval | MMA001 | Could not create a money movement decision. One or more fields are missing. Please make sure all the required fileds are included and valid. |
| MM Approval | MMA002 | Could not create a money movement decision. The provided decision is not allowed. Please provide a valid decision and try again. |
| MM Approval | MMA003 | Could not create a money movement decision. The provided description exceeds the maximum size of 256 chars. Please provide a valid description and try again. |
| MM Approval | MMA004 | Could not create a money movement decision. There is already a decision for this money movement. |
| Category | Code | Description |
|---|---|---|
| Bulk MM | BMM000 | Could not create the bulk money movement process, please try again. |
| Category | Code | Description |
|---|---|---|
| FX quotes | QU000 | Could not create the requested quote, please try again. |
| FX quotes | QU001 | Could not creat quote. The pair requested is not valid. Please make sure the pair is valid and exists. |
| FX quotes | QU002 | The quote was not created. The $missing_parameter$ is missing in the request body. Please provide a valid $missing_parameter$. |
| FX quotes | QU003 | Could not creat quote. The market is currently closed. Please try again during regular market hours. |
| FX quotes | QU004 | Could not create quote. The pair requested is not configured. Please contact your Key Account Manager for curency pair activation. |
| FX quotes | QU005 | The daily limit quota has been reached. Please retry the quotation with an amount within the quota limit. |
| FX quotes | QU006 | Could not create quote. The pair requested is not configured for off-market operations. Please contact your Key Account Manager for activation. |
| Category | Code | Description |
|---|---|---|
| Cross Border MM | CBMM000 | Could not create Cross Border Money Movement. Please try again. |
| Cross Border MM | CBMM001 | Could not create Cross Border Money Movement. The $quote_id$ does not exist or expired Please make sure the quote id is valid and try again. |
| Cross Border MM | CBMM002 | The Cross Border Money Movement request failed as no $parameter$ was added in the request. Please add the $parameter$ parameter to initiate the money movement operation correctly. |
| Cross Border MM | CBMM003 | The Cross Border Money Movement request has failed. The provided idempotency parameter does not have the required length. Please provide an idempotency value of 9 or more characters. |
| Cross Border MM | CBMM004 | The Cross Border Money Movement request has failed. The provided description in the metadata excess the size of the field. Please add a valid description. |
| Cross Border MM | CBMM005 | The Cross Border Money Movement request has failed. The provided $destination_id$ is not valid or does not exist. Please add a valid destination. |
| Cross Border MM | CBMM007 | The daily limit quota has been reached. Please retry the money movement with an amount within the quota limit. |
| Category | Code | Description |
|---|---|---|
| Money Movement Scheduler | MMS000 | Error while processing the money movement scheduler. Please try again. |
| Money Movement Scheduler | MMS001 | Could not create the money movement scheduler. The $missing_parameter$ is missing in the request body. Please provide a valid $missing_parameter$. |
| Money Movement Scheduler | MMS002 | Could not create the money movement scheduler. The schedule pattern $schedule_pattern$ is incorrect. Make sure the cron expression is defined correctly. |
| Money Movement Scheduler | MMS003 | Could not create the money movement scheduler. One or more accounts are incorrect. Make sure the provided accounts are valid and exist. |
| Money Movement Scheduler | MMS004 | Could not create the money movement scheduler. One or more declared accounts are not Saldo Cobre accounts. Please make sure all the provided accounts are saldo Cobre accounts. |
| Money Movement Scheduler | MMS005 | Could not create the money movement scheduler. The counterparty id $counterparty_id$ is not valid. Make sure the counterparty declared is valid and exists. |
| Money Movement Scheduler | MMS006 | Could not create the money movement scheduler. The provided description exceeds the maximum size of 50 chars. Please provide a valid description and try again. |
| Money Movement Scheduler | MMS007 | Could not create the money movement scheduler. The amount entered cannot be negative. Please add an amount equal or greater to 0 to process correctly the money movement scheduler. |
| Money Movement Scheduler | MMS008 | Could not create the money movement scheduler. The provided alias exceeds the maximum size of 256 chars. Please provide a valid alias and try again. |
| Money Movement Scheduler | MMS009 | Could not create the money movement scheduler. The amount entered cannot be 0 or negative. Please add an amount greater to 0 to process correctly the money movement scheduler. |
| Category | Code | Description |
|---|---|---|
| Cross Border MM | CBMM000 | Could not create Cross Border Money Movement. Please try again. |
| Cross Border MM | CBMM001 | Could not create Cross Border Money Movement. The $quote_id$ does not exist or expired Please make sure the quote id is valid and try again. |
| Cross Border MM | CBMM002 | The Cross Border Money Movement request failed as no $parameter$ was added in the request. Please add the $parameter$ parameter to initiate the money movement operation correctly. |
| Cross Border MM | CBMM003 | The Cross Border Money Movement request has failed. The provided idempotency parameter does not have the required length. Please provide an idempotency value of 9 or more characters. |
| Cross Border MM | CBMM004 | The Cross Border Money Movement request has failed. The provided description in the metadata excess the size of the field. Please add a valid description. |
| Cross Border MM | CBMM005 | The Cross Border Money Movement request has failed. The provided $destination_id$ is not valid or does not exist. Please add a valid destination. |
| Cross Border MM | CBMM006 | The Cross Border Money Movement request has failed. The provided $source_id$ is not valid or does not exist. Please add a valid destination. |
| Cross Border MM | CBMM007 | The daily limit quota has been reached. Please retry the money movement with an amount within the quota limit. |
| Category | Code | Description |
|---|---|---|
| BMM Decision | BMMD000 | Could not create a bulk decision. Please try again. |
| BMM Decision | BMMD001 | The Bulk Money Movement decsion has failed. The$parameter$ is missing in the request. Please add the $parameter$ to initiate the Bulk Money Movement decsion correctly. |
| BMM Decision | BMMD002 | The Bulk Money Movement decsion has failed. The provided decision is not allowed. Please provide a valid decision and try again. |
| BMM Decision | BMMD003 | Could not create a bulk money movement decision. The provided description exceeds the maximum size of 256 chars. Please provide a valid description and try again. |
| BMM Decision | BMMD004 | Could not create a bulk money movement decision. There is already a decision for this bulk money movement decsion. |
| BMM Decision | BMMD005 | Could not create a bulk money movement decision. Money movements are still processing. Please wait until all money movements have been created and try again. |
| BMM Decision | BMMD006 | Could not create a bulk money movement decision. The ‘bulk_money_movement_id’ is not eligible for bulk approval since it was not sent for approval. Please ensure that the provided bulk money movement is allowed to be approved in bulk. |
| Category | Code | Description |
|---|---|---|
| Direct Debit Registration | DDR000 | Could not create account registration. Please try again later. |
| Direct Debit Registration | DDR001 | The account registration request has failed. The destination $account_id$ is not valid. Please verify that the destination trying to register is allowed for that geography and exists. |
| Direct Debit Registration | DDR002 | The account registration request has failed. The counterparty $counterparty$ is not allowed for account registration. Please verify that the counterparty geography and type meets the necessary criteria for account registration |
| Direct Debit Registration | DDR003 | The account registration request has failed. The provided description exceeds the maximum size. Please provide a valid description and try again. |
| Category | Code | Description |
|---|---|---|
| Checkout | CHK001 | The Checkout could not be created. The provided external_id exceeds 256 characters. Please provide a valid external_id and try again. |
| Checkout | CHK002 | The Checkout could not be created. The provided counterparty $source_id$ is not valid. Please relate a source_id of type r2p and try again. |
| Checkout | CHK003 | The Checkout could not be created. The provided alias exceeds 256 characters. Please provide a valid alias and try again. |
| Checkout | CHK004 | The checkout_item field contains special characters. Please remove the special characters from the field and try again. |
| Checkout | CHK005 | The Checkout could not be created. The provided $destination_id$ does not exist. Please relate a valid destination_id and try again. |
| Checkout | CHK006 | The Checkout could not be created. The provided $checkout_rails$ are not valid or do not exist. Please relate valid checkout_rails and try again. |
| Checkout | CHK007 | TThe Checkout could not be created. The $missing_parameter$ is missing in the request body. Please provide a valid $missing_parameter$ and try again. |
| Checkout | CHK008 | The Checkout could not be created. The provided checkout_header exceeds 30 characters. Please provide a valid checkout_header and try again. |
| Checkout | CHK009 | The Checkout could not be created. The provided checkout_item exceeds 256 characters. Please provide a valid checkout_item and try again. |
| Checkout | CHK010 | The Checkout could not be created. The $amount$ provided is not valid. Please provide a valid $amount$ and try again. |
| Checkout | CHK011 | The Checkout could not be created. The provided $valid_until$ is invalid. Please ensure that valid_until is in the correct format (YYYY-MM-DDTHH:MM:SSZ), set to a future date from the requested time and date. |
| Checkout | CHK012 | The Checkout could not be created. The $money_movement_intent_limit$ provided is not valid. Please provide a valid $money_movement_intent_limit$ and try again. |
| Checkout | CHK013 | The Checkout could not be created. The provided description_to_payee exceeds 40 characters. Please provide a valid description_to_payee and try again. |
| Category | Code | Description |
|---|---|---|
| Evidence Request | EVR001 | The evidence_request failed. The number of links requested is above the allowed limit. Please reduce the number of links and try again. |
| Evidence Request | EVR002 | The evidence_request failed. The document type value was not requested for this event_request. Please include a valid document type value. |
| Evidence Request | EVR003 | The evidence_request failed due to an invalid request. Please verify the parameters and try again. |
| Evidence Request | EVR004 | The evidence_request failed. Another evidence_request is currently in progress for the same reference_id. Please wait until the current request is completed before trying again. |
| Evidence Request | EVR005 | The evidence_request failed. The provided expiration value is invalid. Please ensure it is a positive integer and represents a future duration. |
| Evidence Request | EVR006 | The evidence_request failed. The field evidence_document was not recognized in the request. Please add a valid evidence_document parameter to create the request successfully. |
| Evidence Request | EVR007 | The evidence_request failed. The field evidence_information was not recognized in the request. Please add a valid evidence_information parameter to create the request successfully. |
| Evidence Request | EVR008 | The evidence_request failed. The provided data point response format is invalid and does not comply with the documented schema. Please correct the response and try again. |
| Evidence Request | EVR009 | The evidence_request failed. No information was specified in the request. Please add a valid parameter in either evidence_information or evidence_document. |
| Evidence Request | EVR010 | The evidence_request failed. No reference_id was specified. Please add a valid reference_id to create the request. |
| Evidence Request | EVR011 | The evidence_request failed. No document was uploaded for the given evidence_document. Please upload a valid document. |
| Evidence Request | EVR012 | The evidence_request failed. The additional context field was not found. Please provide a valid or empty context field. |
| Evidence Request | EVR013 | The evidence_request failed. The provided evidence_id is not linked to the specified evidence_request_id. Please provide a valid evidence_id that is vinculated to the evidence_request_id submitted. |
| Evidence Request | EVR014 | The evidence_request failed. The evidence_request ID is already completed. |
| Evidence Request | EVR015 | The evidence_request failed. Duplicated evidence_id in submission. |
| Evidence Request | EVR016 | The evidence_request failed. Missing evi_id in evidence submission. |
| Evidence Request | EVR017 | The evidence_request failed. The context field must have at least one entry. |
Modified at 2026-02-17 01:39:05