1. Colombia
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  1. Colombia

Direct Debit

Collect Funds Through Direct Debits#

The Direct Debit Registration API (DDR) allows Cobre clients to register a counterparty with their financial institution so that the counterparty’s account can be authorized for direct debits.
Once the registration is completed and approved by the counterparty, clients can initiate direct_debit money movements toward the registered counterparty using the Money Movements API.
Direct Debits enable automated fund collection without requiring the counterparty to manually initiate transfers.

Key Terms#

DDR (Direct Debit Registration): Process used to register and authorize a counterparty account so it can be debited.
Nequi: Financial institution that provides low-value deposit and savings accounts and supports direct debit operations.

Direct Debit Registration API#

The Direct Debit Registration API registers a Cobre Balance account with the counterparty’s financial institution (FI).
During this process, the FI notifies the counterparty and requests authorization to allow debit operations on their account.
Registration is asynchronous and its final status depends on the response from the financial institution and the counterparty.

Direct Debits Registration Statuses#

Below, you can find the possible states that a counterpart's direct debit registration request may obtain.
StatusDescription
ProcessingIndicates that the registration request is being processed and the financial institution will notify and request confirmation from the counterparty.
RegisteredIndicates that the counterparty was successfully registered for direct debit operations.
UnregisteredIndicates that the counterparty is not authorized to perform direct debit operations.

Direct Debit Registration Statuses#

StatusState CodeDescription
RegisteredNARegistration completed successfully.
UnregisteredDR000Could not create account registration. Please try again later.
UnregisteredDR002The account registration request has failed. The counterparty $counterparty$ is not allowed for account registration. Please verify that the counterparty geography and type meets the necessary criteria for account registration.
UnregisteredDR003The account registration request has failed. The provided description exceeds the maximum size. Please provide a valid description and try again.
UnregisteredDR004The account registration request has failed. The registration type is not valid. Please enter a valid registration type and try again.
UnregisteredDR005The account registration has failed. The counterparty type or its beneficiary_institution are not valid for a ddr_nequi type registration. Please verify that the counterparty has a valid type and the correct beneficiary_institution, then try again.
UnregisteredDR006The account registration has failed. A registration request is already in progress for this counterparty. Please try again when the current registration is finished.
UnregisteredDR007The account registration has failed. The limit of Direct Debit Registrations, 30, has been exceeded for this counterparty. Please try again with a new counterparty.

Cobre Direct Debit Experience#

1
Register the counterparty
Register the counterparty specifying the desired registration type (for example, nequi).
2
Registration confirmation
The counterparty must approve the registration through their financial institution.
3
Create a Direct Debit money movement
Once the counterparty is in registered status, create a direct_debit money movement using the Money Movements API.
4
Funds reception
A dd_credit transaction will be credited to the Cobre Balance account associated with the direct debit.
Not all financial institutions allow users to reject the registration; however, most notify the counterparty when their account is registered.
If a counterparty has been registered multiple times under different types, the latest registration will be used.

Registration Types#

Nequi Direct Debit
DescriptionAllows registering and debiting counterparties through Nequi (FI code: 1507)
Approximate Registration TimeUp to 15 minutes for user approval
User AcceptanceRequired through the Nequi app
Debit Processing TimeReal-time
Enabled Financial InstitutionsNequi

How to Get Started#

Before using this API#

1
Create a counterparty
Create a counterparty of type CC, CH, or DP.
2
Register the counterparty for Direct Debits
Register the counterparty using the Direct Debit Registration endpoint.
3
Subscribe to required events
Subscribe to events to receive notifications about registration status changes, money movements, and credits.
Each counterparty must be registered individually with the account that will be debited.

What to expect after using this API#

1
Registration status update
The registration transitions to registered, unregistered, or failed.
2
Perform Direct Debit money movements
If the counterparty is in registered status, you can initiate direct_debit money movements.
3
Receive funds
Once the money movement reaches completed, a dd_credit transaction is posted to the Cobre Balance account.

Actions Performed on Direct Debit Registration#

🔑 Create
🔍 Retrieval
Description: Register a counterparty for Direct Debits.
What to expect: A Direct Debit Registration object is created and processed asynchronously.
📘 Learn more:
🔗 Register a Counterparty for Direct Debit
Modified at 2026-04-10 22:57:10
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