1. Settings
  • Cobre Docs
    • Cobre Intro
      • Welcome
      • Get started
      • Products
        • Local Payments
          • Local Payments with Cobre
          • Payouts
            • Colombia
              • Money Movements with Bre-B
              • Money Movements with Cobre Fast Pay
            • Mexico
              • Money Movements with CLABEs and SPEI Cards
            • Multi-region
              • Money Movements Scheduler
          • Payins
            • Colombia
              • Checkout
              • Request to Pay (R2P)
              • Static Bre-B Keys
            • México
              • CLABE-backed Cobre Balances
              • Account Reference – Virtual CLABEs
          • Other feaures
            • Bulk Money Movements
            • Enabling Approval Workflows (Maker–Checker)
        • Cross Border Payments
          • Cross Border Payments with Cobre
        • Stablecoins
          • Global Payouts in Stablecoins
        • Connect
          • Connect bank accounts with Cobre
      • Other features
        • Account Verification
        • Notifications and subcriptions
        • Security at Cobre
        • Performance and throughput
    • Portal
      • Introduction & Quick Start
      • Authentication in Portal
      • Troubleshooting & Support
      • Movements
        • Local Money Movement
        • Unitary Payment Initiation
        • Bulk Money Movement Initiation
        • Approval Process (Maker-Checker)
        • Scheduler
        • Cross-Border Money Movements
        • Payment Links
      • Transactions
        • Transactions
      • Accounts
        • Account and Balance Management
      • Counterparties
        • Counterparties
      • Reports
        • Reports & Reconciliation
      • Settings
        • Users and Roles Management
        • Security and Control
      • Developers
        • Subscription management
    • Developers
      • API Guides
        • Quick Start
        • Authentication
        • Cobre Balances
          • Managing Cobre Balances
          • Account Linkeage
        • Connect Accounts
          • Managing Connect Accounts
        • Counterparties
          • Managing Counterparties
        • Local Payments
          • Money Movement
          • Payouts
            • Colombia
              • Fast Pay & ACH
              • Bre-B
            • Mexico
              • SPEI
            • Cross-Region
              • Bulk Money Movements
              • Bulk Money Movements Approval
              • Money Movement Scheduler
          • Payins
            • Colombia
              • Cobre Keys with Bre-B
              • Checkout
              • Direct Link
              • Direct Debit
            • Mexico
              • Account Reference – Virtual CLABEs
        • Cross Border Payments
          • Cross Border Payments
          • Create Fx Quotes
          • Create a Cross Boder Money Movement
          • Fund your global Cobre Balance
        • Cross Features
          • Reports
          • Report Scheduler
          • Evidence API
          • Account Verification
          • Notifications & Subscriptions
        • Error Handling
          • Error Dictionary
        • Testing
          • General Testing
          • Testing Cases
      • API Explorer
        • Authentication API
          • Authentication
        • Cobre Balances
          • Create a Cobre Balance
          • Obtain all Accounts
          • Obtain one Account
          • Update an Account
          • Close a Cobre Balance
          • Obtain one Account Transactions
          • Obtain one Transaction
          • Obtain all Client Transactions
          • Obtain Account Daily Balance History
          • Assign or Change Primary Account
          • Unlinking Primary Account
        • Connect Accounts
          • Connect an Account
          • Obtain one Connected Account
          • Obtain all Connected Accounts
          • Obtain one Transaction
          • Obtain all Account Transactions
          • Obtain all Client Transactions
          • Update an account
        • Account Verifications
          • Create an Account Verification
          • Obtail all Account Verifications
        • Account References
          • Create an Account Reference
          • List one Account Reference
          • List all Account References
          • Delete an Account References
        • Counterparties
          • Account Debit Registration
            • Register a Counterparty for Direct Debit
            • Obtain all Registrations
            • Obtain one Registration
          • Create a Counterparty
          • Obtain one Counterparty
          • Obtain all Counterparties
          • Delete a Counterparty
        • Money Movements
          • Create a Money Movement
          • Obtain one Money Movement
          • Obtain all Money Movements
          • Return a Money Movement
        • Money movement Approvals
          • Approve a Money Movement
          • List all Money Movement Approvals
        • Money Movement Scheduler
          • Create a Money Movement Scheduler
          • List all Money Movement Schedulers
          • Cancel an Active Scheduler
        • Bulk Money Movement
          • Create a Bulk Money Movement
          • List all Bulk Money Movements
          • List one Bulk Money Movement
        • Bulk Money Movement Approvals
          • Bulk Money Movements Decision
        • Cobre Keys
          • Create a Key
          • Obtain all Keys
          • Obtain one Key
          • Cancel a Key
          • Block or Reactivate Keys
        • Cross Border
          • Create a FX Quote
          • Obtain one FX Quote
          • Obtain all the FX Quotes
          • Create a Cross Border Money Movement
          • Obtain one Cross Border Money Movement
          • Obtain all the Cross Border Money Movements
        • Checkout
          • Create a Checkout
          • Obtain one Checkout
          • Obtain all Checkouts
          • Desactivate a Checkout
        • Evidence API
          • Evidence Requests
            • Obtain Evidence Request
            • Search Evidence Requests
          • Evidence Documents
            • Generate Upload Links
            • Generate Download Link
          • Evidence Information
            • Submit Evidence Information
        • Report Scheduler
          • Create a Report Scheduler
          • Obtain all Reports Schedulers
          • Delete a Report Scheduler
        • Reports
          • Create a Report
          • Obtain all Reports
          • Generate Download Link for Selected Reports
          • Create a Cobre Balance Statement
        • Notifications & Subscriptions
          • Subscribe to Events
          • Obtain all Subcriptions
          • Delete a Subscription
          • List all Available Events
      • Platform Catalogs
        • Mexican Bank Codes
        • Colombian Bank Codes
        • Transaction Types
        • Account Providers
      • Reports Layout
        • Money Movements Layout
          • All Money Movements (CSV)
          • All Money Movements (JSON)
          • SPEI Money Movements (CSV)
          • LEGACY Money Movements (CSV)
        • Transactions Layout
          • All Transactions (CSV)
          • All Transactions (JSON)
          • Cobre Balance Statement (PDF)
        • Counterparties Layout
          • All Counterparties (CSV)
        • Multicash Layout
          • Multicash Header (TXT)
          • Multicash Detail (TXT)
      • Testing APIs
        • Create a Transaction Adjustment
        • Change a Money Movement Status
        • Transaction Adjustment (QA)
        • Change Money Movement Status (QA)
    • Schemas
      • Counterparties
        • RequestBodies
          • Counterparty-request
        • Colombia
          • PayOut
            • Counterparty | Create Metadata Type CC (CO)
            • Counterparty | Response Metadata Type CC (CO)
            • Counterparty | Create Metadata Type CH (CO)
            • Counterparty | Response Metadata Type CH (CO)
            • Counterparty | Create Metadata Type DP (CO)
            • Counterparty | Response Metadata Type DP (CO)
            • Counterparty | Create Metadata Type Breb Key (CO)
            • Counterparty | Response Metadata Type Breb Key (CO)
            • Counterparty | Create Metadata Type Cobre Balance (CO)
            • Counterparty | Response Metadata Type Cobre Balance (CO)
          • PayIn
            • Counterparty | Create Metadata Type r2p (CO)
            • Counterparty | Response Metadata Type r2p (CO)
            • Counterparty | Create Metadata Type r2p Breb (CO)
            • Counterparty | Response Metadata Type r2p Breb (CO)
          • Secondary Counterparty
            • Secondary Counterparty Create Request (CO)
            • Secondary Counterparty Create Response (CO)
            • Secondary Counterparty Create Metadata Type NP (CO)
            • Secondary Counterparty Response Metadata Type NP (CO)
            • Secondary Counterparty Request Metadata Type LE
            • Secondary Counterparty Response Metadata Type LE (CO)
          • Direct Debit
            • Direct Debit Registration | Create
            • Direct Debit Registration | Response
            • Direct Debit Registration | List All Items
          • Counterparty | Create Request (CO)
          • Counterparty | Create Response (CO)
        • Mexico
          • PayOut
            • Counterparty | Create Metadata Type Clabe (MX)
            • Counterparty | Response Metadata Type Clabe (MX)
            • Counterparty | Create Metadata Type SPEI Card (MX)
            • Counterparty | Response Metadata Type SPEI Card (MX)
          • Counterparty | Create Request (MX)
          • Counterparty | Create Response (MX)
        • Global
        • Counterparty | List All Items
        • MEX Money Movement Return
      • Transactions
        • Global
          • Transaction | Debit Cross Border
          • Transaction | Credit Cross Border
        • Colombia
          • Debit
            • Transaction | Debit FI (CO) (col_debit)
            • Transaction | Debit Cobre Balance (CO)
            • Transaction | Debit Breb (CO) (breb_debit)
          • Credit
            • Transaction | Credit Direct Debit (CO) (dd_credit)
            • Transaction | Rejected Breb (breb_rejected)
            • Transaction | Credit Top Up (CO) (col_top_up_credit)
            • Transaction | Credit FI (CO) (col_credit)
            • Transaction | Credit Cobre Balance (CO) (col_cb_credit)
            • Transaction | Credit Breb (CO) (breb_credit)
            • Transaction | Credit r2p (r2p_credit)
            • Transaction | Credit r2p Breb (CO) (r2p_breb_credit)
          • Transaction | Connect Obtain (CO)
          • Transaction | Cobre Balance Obtain (CO)
        • Mexico
          • Debit
            • Transaction | Debit FI (MX) (mex_debit)
            • Transaction | Debit SPEI (MX) (spei_debit)
            • Transaction | Debit Internal SPEI (MX)
          • Credit
            • Transaction | Credit FI (MX)
            • Transaction | Credit SPEI (MX)
            • Transaction | Credit Internal SPEI (MX)
          • Transaction | Connect Obtain (MX)
          • Transaction | Cobre Balance Obtain (MX)
          • Transaction | Return SPEI (MX)
        • Transactions | Connect List All Items
        • Transactions | Cobre Balance List All Items
        • Transaction | Debit Misc
        • Transaction | Credit Misc
        • Transaction | Adjustment Debit
        • Transaction | Adjustment Credit
      • Authentication
        • Authentication | Request
        • Authentication | Response
      • Cobre Keys
        • Colombia
          • Cobre Key | Create Request
          • Cobre Key | Create Response
          • Cobre Key | Obtain Response
          • Cobre Key | Reactive Request
      • Money Movements
        • Approvals
          • Money Movement Approvals | Create Request
          • Money Movement Approvals | Create Response
          • Money Movement Approvals | List All Items
        • Mexico
          • PayOut
            • Money Movement | Create Metadata Type SPEI
            • Money Movement | Response Metadata Type SPEI
          • Return
            • Money Movement Return | Create Request
            • Money Movement Return | Response Medatada Type SPEI
            • Money Movement Return | Create Response
        • Colombia
          • PayOut
            • Money Movement | Create Metadata Type Fast Pay
            • Money Movement | Response Metadata Type Fast Pay
            • Money Movement | Create Metadata Type ACH
            • Money Movement | Response Metadata Type ACH
            • Money Movement | Create Metadata Type Breb
            • Money Movement | Response Metadata Type ACH
          • PayIn
            • Money Movement Direct Link | Create Metadata Rail PSE
            • Money Movement Direct Link | Response Metadata Rail PSE
            • Money Movement Direct Link | Response Metadata Rail Bancolombia
            • Money Movement Direct Link | Response Metadata Rail Nequi
            • Money Movement Direct Link | Create Metadata Rail r2p Breb
            • Money Movement Direct Link | Response Metadata Rail r2p Breb
          • Direct Debit
            • Money Movement Direct Debit | Create Metadata
            • Money Movement Direct Debit | Response Metadata
        • Money Movement | Create Response
        • Money Movement | List All Items
      • Accounts
        • Account Verification
          • Mexico
            • Account Verification Create Metadata Type mex_acc_details_1
            • Account Verification Response Metadata Type mex_acc_details_1
            • Account Verification Create Request
            • Account Verification Create Response
            • Account Verification Create Metadata Type mex_acc_ownership_1
            • Account Verification Response Metadata Type mex_acc_ownership_1
            • Account Verifications List All Items
          • Colombia
            • Account Verification Response Metadata Type col_key_details_1
            • Account Verification Create Metadata Type col_key_details_1
            • Account Verification Create Metadata Type col_key_ownership_1
            • Account Verification Response Metadata Type col_key_ownership_1
        • Account References
          • Account References Request
          • Account Reference Response
          • List all account references
        • Cobre Balances
          • Mexico
            • Cobre Balance | Create Metadata (MX)
            • Cobre Balance | Create Response (MX)
          • Colombia
            • Cobre Balance | Create Metadata (CO)
            • Cobre Balance | Create Response (CO)
          • Global
            • Cobre Balance | Create Metadata (Global)
            • Cobre Balance | Create Response (Global)
          • Cobre Balance | Create Request
          • Cobre Balances | List All Items
          • Account_request_PATCH
          • Account_request_CONNECT_PATCH
        • Daily Balance
          • Daily Balance Obtain Response
          • Daily Balance Historiy List All Items
        • Account Connect
          • Mexico
            • Account Conect | Create Metadata (MX)
            • Account Connect | Response Metadata (MX)
          • Colombia
            • Account Conect | Create Metadata (CO)
            • Account Connect | Response Metadata (CO)
          • Account Connect | Create Request
          • Accounts Connect | List All Items
      • Bulk Money Movement
        • Bulk Money Movement | Obtain Response
        • Bulk Money Movement Decision | Create Request
        • Bulk Money Movements | List All Items
      • Money Movement Scheduler
        • Money Movement Scheduler | Create Request
        • Money Movement Scheduler | Create Response
        • Money Movement Scheduler | List All Items
      • Checkout
        • Colombia
          • Checkout | Create Request
          • Checkout | Create Response
          • Checkout | List All Items
          • Checkout | Delete
      • Notifications
        • Subscription | Create Request
        • Subscription | Create Response
        • Subscription | List All Items
        • Subscribable Events | List All Items
        • Subscribable Events | Metadata
      • Evidence Request
        • Schemas
          • Error
          • Evidence Request
          • Document Type
          • Evidence Id
          • Upload Intent
          • Evidence Request Id
          • Evidence Request Status
          • Information Type
          • Information
          • Evidence
          • Information Status
          • Document
          • Document Status
          • Headers
        • RequestBodies
          • UploadIntentRequest
      • Cross Border
        • Cross Border Money Movement
          • Cross Border Money Movement Create Request
          • Cross Border Money Movement Create Response
          • Cross Border Money Movement Obtain Response
          • Cross Border Money Movements List All Items
        • FX Quote
          • FX Static Quote
            • FX Quote Static | Create Request
            • FX Quote Static | Create Response
          • FX Rolling Quote
            • FX Quote Rolling | Create Request
            • FX Quote Rolling | Create Response
          • FX Quote | Create Request
          • FX Quote | List All Items
          • FX Quote | Metadata Quote Tiers
          • FX Quote | Metadata Penalization Tier
          • FX Quote | Metadata Fees Breakdown
      • Reports
        • Download
          • Report Download Create Request
          • Report Download Create Response
        • Reports Create Request
        • Reports Create Response
        • Reportes Create Metadata
        • Request Body Reports
        • Reports List All Items
        • Reports Object
      • Error Model
        • Error-model
      • Report Scheduler
        • Report Schedulers | Create Request
        • Report Schedulers | Create Response
  1. Settings

Users and Roles Management

Overview#

The User and Roles Management module provides Admins with secure role-based access control (RBAC). Admins can manage user permissions and access across multiple workspaces.
This guide covers:
Inviting and registering users.
Managing user roles and permissions.
Editing or deleting users.
Controlling access to sensitive data.

Accessing User Management#

To access the User Management space in the Portal by following these steps:
1.
Navigate to Settings > Users in the sidebar.
2.
View all users, their roles, their sensitive data configuration and the date of their last update.
⚠️ Note: The Users section is accessible only to Admins. Other roles cannot see or modify this information.

Inviting Users#

Admins can invite new users to a workspace by following these steps:
1.
Go to the Users section and click Invite User.
2.
Enter the user's email address.
3.
Assign a role from the dropdown (Admin, Creator, Approver, or Viewer).
4.
For Creator and Approver roles, choose whether the user can view Sensitive Data using the toggle option.
5.
Click Send Invitation.
The invited user will receive an email with a registration link to complete the process.
🎥 Prefer a visual guide?
Watch the tutorial video below to learn how to invite users and manage their roles in a workspace.
Watch the User Management Tutorial

Completing Registration#

Once invited, users need to complete their registration to access into the portal:
1.
Access the Registration Link: Users will receive a unique registration link via email from their workspace admin. Clicking the link will redirect them to the registration page.
2.
Set Password: Create a secure password that meets the following requirements:
At least 8 characters in length
Includes at least one number
Contains at least one special character (e.g., @, #, $)
At least one uppercase and one lowercase letter
3.
Complete Setup: Click Finish to finalize.

Roles and Permissions#

The portal supports role-based access control (RBAC), ensuring users have the right permissions based on their role.
Below is a quick overview of each role:

Admin#

Admins have full access to all sections of the workspace, including the ability to manage users, initiate and approve payments, view sensitive data, and access settings. Admins can also perform any action available to other roles.

Creator#

Creators can initiate actions within the workspace, such as creating payments or requests. Sensitive data is hidden by default, but Admins can grant access at invitation or via Edit Role.

Approver#

Approvers are responsible for reviewing and approving actions initiated by Creators. While they can access transaction details for approval purposes, they may have limited ability to initiate new actions. Like Creators, Admins can choose to grant or restrict access to sensitive data.

Viewer#

Viewers have read-only access to the workspace. They can view transactions, balances, and reports but cannot initiate, approve, or manage any actions. Viewers never have access to sensitive data.
Important: A single user can be assigned a different role in each workspace they are a part of, allowing for flexible permission control.

Access Control by Role and Section#

The table below outlines the permissions associated with each role across different sections of the portal. Each action is mapped according to the CRUD (Create, Read, Update, Delete) permissions model.
The table below outlines the permissions associated with each role across different sections of the portal.
ModuleAdminCreatorApproverViewer
Money MovementsC, R, U, DC, RR, U (Approve)R
AccountsC, R, DC,RRR
TransactionsRRRR
ReportsC, RC, RRR
DevelopersC,R,U,DC,RRR
SettingsC,R,U,D---
Sensitive Data AccessAlways VisibleToggleableToggleableHidden
⚠️ Note: Only Admins have guaranteed access to sensitive data. For Creators and Approvers, access is optional. Viewers can never access sensitive data.

Managing Users#

🎥 Need help managing users and roles?
Watch the tutorial below for step-by-step instructions on updating roles and managing user access.
Watch the Manage Users and Roles Tutorial

Updating User Roles#

Admins can modify the role of an existing user to align with changing responsibilities or access requirements. Follow these steps to update a user's role:
1.
Locate the user in the Users section.
2.
Click on the three dots (kebab icon) next to the user's details and select Change Role.
3.
Choose the new role from the dropdown (Admin, Creator, Approver, or Viewer)
4.
If the role is Creator or Approver, toggle Sensitive Data Access ON or OFF.
5.
Click Save Changes.
Once saved, the user’s permissions will be updated immediately, and they’ll have access to all the functionalities available to their new role.

Removing a User from a Workspace#

If a user no longer needs access to a workspace, Admins can remove them with a few clicks:
1.
In the Users section, locate the user you wish to remove.
2.
Click on the three dots (kebab icon) beside their details and select Delete User.
3.
Confirm the action to revoke the user’s access to the workspace.
⚠️ Note: Removing a user from a workspace does not delete their account; it simply revokes their access to that specific workspace.

FAQs#

Q: Can a user belong to multiple workspaces?
A: Yes, users can belong to multiple workspaces with different roles in each.
Q: Can I change whether a user can see sensitive data after they’ve been invited?
A: Yes, you can edit a user's role and toggle access to sensitive data for Creator and Approver roles.
Q: How do I remove a user's access?
A: Navigate to the Users section, locate the user, and select "Remove Access" from the actions menu.

By following these guidelines, you can effectively manage users within the portal, ensuring secure and appropriate access for every team member.
If you have any questions or need further assistance, please refer to the Support section of the portal.
Modified at 2025-12-23 00:38:55
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